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 Return & Exchange Policy

All cases for refund or replacement will be processed in accordance with the below terms and conditions. Both Buyer and Supplier shall agree to these terms. However, in the event of false, frivolous or baseless complaints regarding the delivery or quality of the products, the Buyer will not be eligible for refund or replacement.

 

  1. If the buyer places the order and then cancels the order within 24 hours of placing the order or before the material is shipped, whichever is earlier, then a fee of 2.5% of the total amount will be deducted before refunding the amount

  2. If the buyer places the order and if the product is out of stock or if the supplier does not ship the material within the stipulated time then the entire amount will be refunded.

  3. If buyer received wrong, expired, defective product or incomplete order then the same should be informed within 7 days of receiving the material. We shall then send the replacement and missed items as the may case be. If you wish to cancel the order then entire amount will be refunded.

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